Call Centre Solutions

At ICL Botswana, we understand that excellent customer service is the heartbeat of your business. That's why we have partnered with industry leaders, Ivanti and Mitel, to provide you with top-notch Call Centre Solutions designed to meet your unique needs and surpass your customers' expectations.

Our Call Centre Solutions combine the powerful ticketing and IT service management capabilities of Ivanti Service Manager with the robust communication and customer interaction platform of Mitel Call Centre. Allow your team to focus on what matters most which is delivering exceptional customer experiences, while we handle the technology.

Key Features

Automated Ticket Management
Unified Communication System
Real-Time Analytics and Reporting

Pricing

Contact Us

Ready to get started? Contact us today to discuss your call centre solutions needs.

Email: sales@icl.bw

Phone: +267 395 3947