Customer Experience Solutions

At ICL Botswana, we believe in creating meaningful connections between businesses and their customers. Our solutions allow you to deliver consistent, high-quality service across multiple touchpoints, making every customer journey a unique and fulfilling experience. From managing queues effectively and reducing wait times with CVM to providing seamless self-service options through interactive kiosks, we ensure customer-centricity at all stages.

Leveraging IT Service Management and IVANTI, we facilitate seamless integration of your IT services, promoting efficiency and productivity.

Key Features

SEDCO CEM
CVM (Queue Management)
IT Service Management
IVANTI

Pricing

Contact Us

Ready to get started? Contact us today to discuss your customer experience needs.

Email: sales@icl.bw

Phone: +267 395 3947